dennisgorelik: (2009)
Dennis Gorelik ([personal profile] dennisgorelik) wrote2015-10-29 08:41 am

The root cause for 2 days of troubleshooting

Yesterday Priya could not extract file from our HTTP POST request.
Today we found out why.

See below the highlights of our email discussion.

Dennis:
Priya,

Could you please cooperate with us on what I and Andrey requested from you?

You already refused Skype session with us.
Skype is the fastest way to resolve technical difficulties like that.

But if you are not able to troubleshoot your environment issues with us over Skype - please at least send us what we asked for:
- Code snippets (Indeed Apply resume file extraction vs PostJobFree request file extraction).
- Value from $post['resumeData'] variable you are getting from PostJobFree request.

Priya:
Sorry about my Skype, I normally do not get online unless very emergency since its very distracting, but I tend to check and reply all emails received I hope you agree.
...

Please see attached
1. the resume after save
2. resume content from post before save
3. post data raw, two versions, without xss filter and with xss filter
4. indeed apply
5. postjobfree apply

Dennis:
Priya,

1) Thank you, that clarifies what is happening in your system a little.

2) candidate_post_raw.txt contains only part of resumeData (about 70% of original resumeData listed in http://requestb.in/xfzso4xg?inspect ).
...

Andrey:
Priya,

I already tried to post resumeData to your prod endpoint few hours ago

Priya:
yes, I found it, and it works :)
see attached, please send some more so I can validate

Dennis:
Priya,

Good.
The attachment looks correct.

So what was the root cause for the problem?

Priya:
It seem I had a copy paste issue on requestbin, the main logic was in place and no change required actually

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